Over the past couple of months I’ve been reading Yuval Noah Harari’s books Sapiens and Homo Deus. It’s been a fascinating deep-dive into our past, present & future. One of the things it’s made me question is how we use transport - in particular the car. Joanna & I are no different to many families … Continue reading How might we travel in the future?
One of the things I do is run workshops on Customer Experience. We do an exercise where I get participants to tell stories about good & bad experiences they've had. Over the past few months one name has come up again and again when it comes to good experiences - Barnetts Motor Group. Barnetts are … Continue reading Dogs & Love Hearts – the Barnett Formula
We went to Edinburgh yesterday. When we go at the weekend, we tend to make use of the park & ride at Ingliston and take the Tram in to the City Centre. It saves paying a ridiculous amount for parking, and it's a lot less stressful. Over the past couple of years I've observed the … Continue reading Edinburgh’s Trams are not a good User Experience!
I'm a big Casey Neistat fan, as anyone who regularly reads these posts will know. Last week Casey posted a new video on his YouTube channel called Do What You Can't. I LOVE THIS VIDEO!! I must have watched it a dozen times. For so many of us, there's been someone there saying 'You can't'. It … Continue reading Do What You Can’t
Yesterday I published Vlog number 9. That's been 9 weeks, and I've had fun. Inspired by a few of my friends - Gavin Bell, Roger Edwards & Vicky Gunn, I took the plunge, bought myself a Canon Powershot G7x, and got busy. It's also been a great excuse to binge-watch Casey Neistat and other YouTubers. … Continue reading Why do I Vlog?
I bought my first proper road bike back in Spring 2005. Within 6 months I would do my first road race, and in the following 10 years bike racing became a huge part of my life. It's a sport that demands commitment - if you're going to race, you need to put the training effort … Continue reading My Addiction
Well, that's been two weeks away from blogging, and what a busy two weeks it's been! The first week was the Design Sprint at DJCAD, where Louise and I worked with 80 amazing students during an intense, emotional rollercoaster of a week. This was one of the most rewarding weeks of my working life. I've … Continue reading I’m back!
A few months ago I was pondering what it is that I really love doing. I spent a Saturday morning freewriting and mind mapping, and by the end it had become clear - teaching! I'd been talking about the fog I'd had around this with my friend Caroline McKenna earlier that week, so I excitedly … Continue reading I love teaching
At the Athens Olympics, GB won 2 gold medals - Sir Chris Hoy in the Kilo, and Sir Bradley Wiggins in the Individual Pursuit. Fast forward four years to Beijing, and Team GB won 8 cycling golds, with the first being a memorable win from Nicole Cooke in the Ladies Road Race. It was repeated … Continue reading Controlling the controllables
I spent a fun evening yesterday delivering a workshop for students on the Enterprise Challenge at the University of Dundee. I love teaching, and take every opportunity to get in front of a group of people to help them learn new things. This week I've run three workshops, as well as a full day of … Continue reading Marketing 2.0