Why we’ve moved our support from Slack to Zendesk

At the start of the year we announced a change to the way we provide support to clients at Ashton McGill. Since our launch in late August 2017, Slack has been our platform of choice for client engagement. It's dynamic, fluid, and allows for rapid responses to client queries. In the 'Open' Channels, clients will … Continue reading Why we’ve moved our support from Slack to Zendesk

New Beginnings

For almost two years now I've been working on a variety of interesting projects through my own company.  During that time I’ve helped launch two innovative startup businesses and have led a large Service Design project, helping to completely redesign the way that a service was delivered, leading to a much better customer experience that built … Continue reading New Beginnings