The benefits of batching

If you're someone who produces content, then you'll be familiar with the concept of 'batching'. For those who aren't, batching means that you record or produce a number of pieces of content - those could be blogs, podcasts, or videos - in one go. So instead of writing a daily blog like this every day, … Continue reading The benefits of batching

What’s happening?

It's been a little while since I posted here, but I've been busy creating content elsewhere. Over on the Ashton McGill blog we've been writing about customer experience a LOT, and getting some great feedback. It's led to some new clients and speaking opportunities, which is awesome.  I've also been exploring new channels, and along … Continue reading What’s happening?